Care-bees
What is the Care-Bees Communications Center?
The Care-Bees Communications Center is your centralized platform for voice, messaging, video, and team collaboration — purpose-built for the caregiving industry. Whether you’re running a home care agency, managing facility staff, or overseeing multiple job sites, you can stay in control of communications at all times.
Why Centralized Communication Matters
In caregiving, every second counts. With Care-Bees, you eliminate missed calls, scattered messages, and communication silos. All interactions — from caregiver coordination to family updates — happen in one secure, easy-to-use hub.
Built for Care Teams, Not Call Centers
Unlike generic phone systems, Care-Bees is tailored to how care teams work. Route calls by department, manage dispatch via mobile, and maintain HIPAA-compliant records — whether you're in the office or on the move.
Getting Started with Care-Bees in 4 Simple Steps
How Care-Bees Works—Step by Step
Step 1: Choose Your Business Number
Start with the number that works for your care facility or practice.
Pick a toll-free, local, or vanity number that fits your brand — or bring your current number to Care-Bees. Your number becomes the center of client, caregiver, and partner communication.
🔁 Already using another number? Port it to Care-Bees easily.
Step 2: Set Up Your Virtual Phone System
Route calls where they matter most
Customize how your calls are handled for departments like scheduling, HR, or emergency response:
Add team or department extensions
Forward calls to mobile phones or remote teams
Set up automated “Press 1 for Intake…” IVR menus
Record branded greetings and voicemail
🛠 Manage it all from a simple web or mobile dashboard.
Step 3: Start Calling, Texting & Coordinate
One tool, all communication.
With our all-in-one Desktop & Mobile apps, you can:
Make and receive calls with your care team or clients
Text staff, families, or partners securely
View voicemail as text
Send auto-responses when busy with a patient
Record important calls for training or compliance
💡 Perfect for remote teams, dispatch managers, or on-call care staff.
Step 4: Connect Your Business Tools
Care-Bees integrates seamlessly with the apps and systems your care team already uses:
Google Workspace, Outlook, Microsoft 365
WhatsApp, Messenger, and social inboxes
CRM tools like HubSpot, Salesforce, Zoho
Ticketing or scheduling tools like Zendesk or your job board
🔌 Bridge communication and operations for a more responsive care team.
Home Care Agencies
Families
Senior Living Communities
